Refund Policy for JobSnap.lk

Last Updated: 01.01.2024

1. Refund Policy Overview

Thank you for choosing JobSnap.lk. This Refund Policy outlines the terms and conditions regarding the purchase of our online packages, including job posting packages for companies and membership/candidate packages.

2. No Refund Policy

2.1 Job Posting Packages: Job posting packages for companies include the ability to post job vacancies on our platform.

2.2 Membership/Candidate Packages: Membership/candidate packages for individuals include features such as applying for jobs with limits based on the package purchased.

2.3 No Refunds: Due to the immediate access to package features and the unique nature of our packages, we do not offer refunds after a purchase has been made.

3. Expiry of Package Features

3.1 Job Posting Packages: Job posting packages may have a specified duration as outlined in the package details. Job postings made during the package period will remain active until the specified expiration date.

3.2 Membership/Candidate Packages: Features such as applying for jobs may have limits based on the package purchased. Once the limit is reached, users may need to upgrade to a higher package for continued access.

4. Refund Process

4.1 Errors or Technical Issues: If you encounter any errors or technical issues during the purchase process, please contact our customer support team at [email protected] for assistance.

4.2 Non-Delivery of Services: In the event of non-delivery of services as described, you may be eligible for a refund. Please contact us within three days from the date of purchase.

5. Contact Us

If you have any questions or concerns regarding our refund policy, please contact our customer support team at [email protected]

6. Changes to Refund Policy

JobSnap.lk reserves the right to update and modify this refund policy at any time. Check this page periodically for the latest information.